At Scoutner we want you to pay only for value you get. This page explains how cancellations and refunds work for Scoutner, Inc. subscriptions.
Cancellation and refunds
- No free trial: paid plans are charged when you subscribe. The Free plan lets you try Scoutner at no cost first.
- Cancellation: you can cancel at any time from your account settings or by emailing hello@scoutner.com. Cancellation takes effect at the end of the current billing period; you keep access until then.
- Monthly billing: paid plans are billed monthly. Payments are non-refundable and partial months are not prorated.
- First-payment guarantee: if you are not satisfied, you can request a full refund of your first payment on any plan within 14 days of that payment by emailing hello@scoutner.com.
- Refunds are issued to the original payment method within 5 to 10 business days.
How to ask for a refund
Email hello@scoutner.com with the subject “Billing” and the email address of your Scoutner account. See also the terms of service and the contact page.